What makes a good employment advisor

Candidates can study for the qualification in career development QCD , which replaced the qualification in career guidance QCG in Alternatively, they can study for a postgraduate diploma in careers guidance and development, a university course that typically includes a work experience placement.

You may be able to take a work-based route to qualifying, and progress from a role as an advice assistant. However, in order to be admitted to the UK register of career development professionals, which is maintained by the Career Development Institute, you will need to have an approved qualification, such as the QCD or the level 6 diploma in career guidance and development, or equivalent.

Careers adviser: job description Careers advisers provide guidance about career choice, employment, training and further education opportunities to clients, including young people and the unemployed. Typical employers Qualifications and training Key skills Careers advisers provide advice and guidance services in a range of settings to people who want support in making choices that will affect their working lives.

Qualifications and training required There are routes into careers guidance for both university graduates and school leavers. Spotlight organisations. Enterprise Rent-A-Car. Jaguar Land Rover.

British Airways. Osborne Clarke LLP. Essential advice Green careers: find a graduate job that helps the environment. I blame senior management. They know exactly what is going on and yet they do nothing about the bullying. A client did a "number two" on the carpet floor in the office and everyone thought it was acceptable. The was my cue to go. Cons long hours. Yes There are 37 helpful reviews 37 No. The client is not at the centre of the process. The attitude of this company toward the client is outrageous.

DWP really need to investigate this company and scrutinise their work practices. What is delivered in an Ingeus office is a million miles away from what was promised to DWP. This lack of job starts within the company consumes all managers and the work environment has become intolerable. This intense pressure has created angry, bitter and twisted managers.

They will bark at you. They will shout at you. The desperation to get job starts has created an impossible work environment. Bottom line and profit has become more important than the human cost. Ingeus creates more misery, not just for the client, but for all staff due to current ways of working. Every week some new half baked and ill thought out strategy by inept and ineffectual managers is rolled out as the latest thing to save the company.

Minimum Standards, Core Measures. It all amounts to the same thing. More low value activity for the advisor to do to allow Ingeus to massage the figures and show DWP that they are ticking all the right boxes. Unfortunately, all this ticking boxes means that clients aren't been seen and jobs are not going on the board which means that the managers bully you more. PDM managers will harass you on a daily basis. Constant niggling, undermining and berating will effect your - more Pros There are no pros working here.

Cons You will regret working here. Yes There are 36 helpful reviews 36 No. I worked at Ingeus in London for seven years and left in The role became very challenging and led to depression and illness amongst most advisors. Staff sickness was high and staff moral low! The managers spoilt a good job. Managers were probably under pressure from senior managers but managers who were generally ok became monsters. Managers are incompetent and the client's welfare is not a priority. It was micro management gone mad.

I knew lots of the advisors who had been there for years and wanted to leave. Lots of us did leave as the way we were being treated was totally unacceptable. The contempt managers had for staff was disgusting. Managers would scupper everything and then make out that they are the knights in shining armour.

Even if you tried to stay on the right side of managers and be friendly with them they would discipline you for petty things. They were ruthless. Managers will not ever say one positive thing to you in your working day or in a review.

The hours you will have to work will be over 60 hours per week every week. The targets were very high but were achievable most of the time. Management changed the role and the targets became impossible. Advisors didn't have time to help all clients and focused on the ones that had some chance of getting a job even if it meant sanctioning them just to put them - more Pros There use to be loads but not now.

Cons Awful place to work. Yes There are 29 helpful reviews 29 No There are 2 unhelpful reviews 2. My experience of Ingeus is from four years working in London. The role changed beyond recognition. It became a very difficult job made worse by the managers.

The clients can be hard to place but generally they're ok. They get cheesed off when their money is stopped. I don't blame them. PDMs force you to raise wp08 for every missed appointment. PDMs are not nice people. They bully you on a daily basis, talk down to you and create a ghastly working environment.

Targets are high but it's the amount of stuff we had to do not related to working with clients was the problem. I enjoyed it, met some great people, helped lots of people, realised how awful and aggressive some people become when you give them a bit of power.

Pros exceptional team of advisors. Cons Management not qualified for the role. Blame culture. Fear permeates the office. Yes There are 23 helpful reviews 23 No There are 1 unhelpful reviews 1.

Claimed Profile. Want to know more about working here? Ask a question about working or interviewing at Ingeus. Our community is ready to answer. Ask a Question. Overall rating 3. Questions about Ingeus What is the paid holiday policy like at Ingeus? How many days do you get per year?

Courses are available at several universities and take one year full time or two years part time to complete. Although you'll typically need to have a degree, some providers will accept applicants with equivalent professional qualifications or suitable relevant experience. Courses include a mix of academic learning and work placements.

Alternatively, if you already work for a careers organisation, you could train on the job. Qualifications include the:. Another option is to take a Career Development Professional Higher Apprenticeship, which is a Level 6, two-year apprenticeship.

For more information on the different training options and providers, see the CDI website. Although not always essential, the majority of employers will look for those who have, or who are willing to work towards, a relevant careers qualification.

Experience of working with young people or in an advisory role will help increase your chances of success at the application stage. Some course providers will also look for relevant experience. Customer service experience, where good communication and listening skills are required, is also useful. Find out more about the different kinds of work experience and internships that are available.

You can work in a range of settings in the public, private and voluntary sectors, including schools, colleges and local authorities. The National Careers Service, available in England, is one of the largest employers of careers advisers.

It also has local offices throughout England, which offer face-to-face appointments to adults over You could be employed at a National Careers Service telephone service centre or in one of their local offices.

Work is contracted out to different careers organisations, and premises can include:. It's also possible to work within consultancies or large businesses, advising employees on career management. In Scotland, Wales and Northern Ireland careers advisers work for all-age guidance services. For more information, see:. Careers advisers need to carry out continuing professional development CPD throughout their careers in order to keep up to date with changes to education, training and the labour market.

Training varies depending on your employer and the qualifications and experience you have when you start in the role.

Each employer is likely to carry out their own training on the job, which is specific to that particular service. This may include data protection, equality and diversity, or dealing with challenging clients. After gaining experience, there are some opportunities to move into a supervisory role and then on to a team leader or manager role.